How is the pro-rated amount calculated when unfreezing an account?

The pro-rated amount is calculated from the date the account is unfrozen until the start of the next billing cycle. This method is employed to ensure that the customer is only charged for the portion of the billing period during which they actively have access to their services after unfreezing their account.

When an account is unfrozen, the services become available for use immediately; hence, it makes sense to only bill for the remaining days in the current billing period up until the next scheduled billing date. This allows for a fair billing practice, as customers are not charged for the full month when they were not able to use the services for part of that month due to the account being frozen.

Other approaches, such as charging from the unfreezing date to the end of the month or using fixed fees, do not accurately reflect the actual service usage and can lead to customer dissatisfaction.