Celebrity Tanning Practice Test

Question: 1 / 400

What is the standard greeting when answering the phone?

"Welcome to Celebrity Tanning"

"Hello, how can I help you?"

"Thank you for choosing Celebrity Tanning, this is ____"

The standard greeting when answering the phone typically includes a warm introduction along with the business name to establish a personal connection and professionalism. The phrase "Thank you for choosing Celebrity Tanning, this is ____" not only acknowledges the caller but also conveys gratitude for their choice, which helps build rapport and a positive image of the business.

Additionally, it provides an opportunity for the staff member to introduce themselves, fostering a more personalized interaction. This approach aligns with best practices in customer service, as it sets a welcoming tone for the conversation and immediately informs the caller as to whom they are speaking with, enhancing the overall customer experience.

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"You've reached Celebrity Tanning."

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