What should a customer do if they feel they received an inadequate tan?

If a customer feels they received an inadequate tan, reporting the issue to management is an appropriate course of action. Management is in a position to address customer concerns effectively. They can evaluate the situation, understand the specifics of the complaint, and potentially offer solutions such as redoing the tan or providing a corrective service. This approach allows for direct communication about the customer's experience and can help improve the service overall.

The other options, while they may seem reasonable to some customers, do not directly address the primary concerns of the customer or resolve the underlying issue. For instance, requesting a refund might not be a constructive solution, especially if the business offers other means of correcting the tan. Changing the tanning method could lead to further dissatisfaction if the customer is unsure of what would work better and may not resolve the current situation. Asking for a session extension may not be helpful if the customer is unhappy with the results of the initial session and doesn't want to continue in the same manner without adjustments or discussions about their concerns. Hence, reporting the issue to management provides a pathway to an effective resolution.